Support

Questions, problems, or feedback — we answer everything, usually within one business day.

Email us

support@askhans.ai — the fastest way to reach a human.

Ask Hans directly

Signed in? Hans answers product questions in chat — just ask.

What we collect, what we never do, and your controls.

Billing

Manage your plan at askhans.ai → Settings → Billing.

Common questions

How do I get my clients and deals into Ask Hans?

Forward any deal email to hans@askhans.ai — Hans reads it, builds the client file, extracts deadlines, and files the contacts. You can also upload a client spreadsheet in chat (the paperclip), or simply tell Hans about your clients in your own words.

Where do I manage my subscription or update my card?

Sign in on the web at askhans.ai, then go to Settings → Billing. You can update your payment method, switch between monthly and annual, or cancel there. The iOS app does not handle payments.

How does the client portal work?

Every deal includes a private portal link you can share with your client. No login or app is needed on their side — they see where the transaction stands, what’s done, what’s next, and anything that needs their attention.

Is my data private?

Your client and transaction data is yours. We don’t sell it, share it with advertisers, or use it to train third-party AI models. Full details are in our privacy policy.

How do I delete my account and data?

Email support@askhans.ai with the subject "Delete my account" from the email address on your account. We’ll confirm and complete deletion within 30 days.

Ask Hans is a product of Common Area LLC · 2810 N Church St, Wilmington, DE 19802 · support@askhans.ai